Legal notice and privacy policy

Privacy policy

Preamble

 

The privacy policy (hereinafter the "Privacy Policy") is applied on anyone that uses the Website and interacts with Alsid through the contact form available on the Website.

The English version of the Privacy Reason is published for convenience reasons only. Only the French version is admissible by the law.

Alsid, as responsible of processing, engages in protecting the User’s privacy, in accordance with the legal requirements, mainly the law number 78-17 of 6th January 1978, called the French data protection legislation ("Informatique et Libertés"). The main purpose of the Privacy Policy is to well inform the User about the approach that Alsid follows when protecting the personal data it collects, while the User is browsing on their Website.

By providing personal data through the contact form available on the Website, the User acknowledges the fact he is aware of the Privacy Policy terms.

The minors

 

The website, along with the range of its offered services is exclusively addressed to adults (18 years old or above). It is strictly prohibited for minors to access the website and provide their personal data. In case personal data regarding minors were stored unintentionally via the contact form hereby on the website, Alsid will have them remove as soon as possible.

Alsid’s collected data

 

Alsid processes the data provided by the User, mainly when the User :

  • communicate with Alsid via the contact form available on the website,
  • communicate with the client service,
  • reach Alsid through any other medium.

In this particular case Alsid may collect and process the User’s following personal data :

  • the User’s Identity: first & last name,
  • the User’s contact details: email address,
  • the User’s profession related information: the company or the organization the User is working for, along with his or her job title,
  • the data regarding the device allowing the User to connect to the website: technical information concerning specifications and operating of the User’s device, the operating system, the web browsers and the ip address,
  • any other information provided by the User directly or voluntarily relevant to the service, and more particularly the messages sent by User via the contact form, chat window or email.

 

The mandatory information the User must provide while filling out a form is marked by an asterisk.

The data collected through cookies

 

The website is likely to use cookies. Cookies are small files that are placed on the User’s computer or any communication electronic device he or she uses while browsing on the website. Those files enable the exchange of status information between the User’s browser and the website. Those data can reveal the type of the browser being used, the date and time of the visit, ip address and all activities carried out the whole time you are on the website. Those data allow Alsid to remember the User during his successive website logs and record his or her browsing history :

  1. to improve the quality of both services and web browsing,
  2. to allow the User to interact through the social media platforms,
  3. to measure the size of our website audience and serve for analytical and statistical purposes.

In our website, we use the following type of cookies :

  • The strictly necessary cookies

    Those cookies are essential to enable to navigate across our website and its services optimally.

    Our website has both the "session" and "persistent" cookies.

    The "session" cookies will be erased from your computer once the web browser is closed, while the "persistent" cookies remain stored on your computer, until they are being deleted, or reach their expiration date.
  • The social network cookies

    The website uses social media plugins provided by the prominent social networking platforms (as facebook.com, linkedin.com and twitter.com).

    While browsing across the website, the browsing data may be transferred directly to the social network concerned, without your direct interaction.

    These cookies are not under our control. Please review the Privacy Policy of each of these social networks to find out how their cookies operate.
  • Cookies for web audience measurement

    GOOGLE ANALYTICS
    The website also uses google analytics to keep track of the website performance and help us optimize your online activity. If you don’t want google analytics to keep track of your activities while browsing the website, please click on the following below: http://tools.google.com/dlpage/gaoptout.

The User prior consent is required before placing a setting in motion any type of cookies, including the web audience measurement cookies and the social network ones. While having access to the website home page for the first time the User is shown a banner that allows to obtain his or her consent, in accordance with the CNIL recommendation concerning the subject. The cookies lifetime and validity cannot exceed 13 months. Beyond this period, the cookies are not to be placed and runned before getting the User’s consent again.

The User can disable the cookies entirely or partially by changing the setting of the browser. However, some of the website content will be limited or won’t be displayed at all if the User refuses the cookies policy.

The following, are some instructions that indicate how to setup or/and clear the browser’s cookies :

For Microsoft Internet explorer 11 :

  • Tools
  • Options
  • History
  • Select
  • Set the cookies setting as to be blocked

For Google Chrome :

  • Settings
  • Show advanced setting
  • Privacy
  • Cookies
  • Set the cookies setting as to be blocked

For Mozilla Firefox :

  • Tools
  • Options
  • Privacy
  • Set the cookies setting as to be blocked

For Apple Safari :

  • Preferences
  • Privacy
  • Set the cookies setting as to be blocked

For Opera :

  • Preferences
  • Advanced tab
  • Cookies
  • Set the cookies setting as to be blocked

The use of the Users personal data

 

Alsid collects the Users’ personal data in a fair and lawful way, respecting their rights. The main purpose of this data assembly is to provide an optimal efficient and personalized experience.

The information collected by Alsid, including personal data are used to serve these following purposes:

  • Respond to and communicate with Users about Alsid product and services, also to get to know about their opinion concerning Alsid’s services as well as its main evolutions and changes,
  • Select and process the spontaneous application sent by Users,
  • Manage the Users' newsletters and Alsid's prospection commercial emails,
  • Manage the Users involvement in promotions and contests organized by Alsid,
  • Carry out statistical analyses,
  • Enforce the Application of the legislation and regulations.

It should be noted that Alisid may propose to the User to provide some personal data in order to send him commercial prospecting emails (including sending of information related to the new launching services, the organization of events Promotional activities and marketing activities of all types). The User may clearly and freely consent to the collecting and processing of his/her personal data for marketing purposes, by marking the box.

The rights of the User on their personal data

 

In accordance with the French data protection legislation ("Informatique et Libertés"), the User has the right to access, amend, correct and delete personal data held about him or her. The User can also address his or her particular instructions to Alsid about the use of his or her personal data upon death.

To exercise these rights, the User can issue a request to the following address support@alsid.com.

Furthermore, the User has the right to oppose at no cost, the use of his personal data for any prospection purposes, mainly the commercial ones. To exercise this right, the User can issue a request to the following address support@alsid.com.

Update the personal data

 

The User make sure to engage, as long as it takes, to update his or her personal data with accurate, complete and unambiguous information.

Communication of Users personal data

 

Alsid is committed to keep all the personal collected data via the website, to share them only under certain circumstances which come to be in line with the French data protection legislation ("Informatique et Libertés").

Alsid can allow third party service providers to have access to Users’ personal data, acting as sub-contractors to carry out a website related services, including hosting, storage, analysis, marketing, communication, data processing, database management and IT maintenance services. These providers act only under the instructions of Alsid, and Will have access to the Users' personal data merely to carry out these services and will be bound by the same confidentiality and security obligations as it is the case for Alsid.

Furthermore, the User's personal data may be shared with third parties for the following reasons:

  • under a context that is related to either a merger, an acquisition or sale of some or all of the company's assets, of which the User acknowledges being informed,
  • in response to any type of judicial or administrative procedures or law enforcement measures set by the competent authorities,
  • to conform with the legal obligations, to protect the rights and/or guaranty the safety of an individual, to protect Alsid's rights and property, including the urgency to comply with this Privacy Policy, to prevent fraud and any security or technical problems.

The User's personal data storage

 

The User's personal data collected by Alsid, are stored at the servers belonging to a service provider located in the European Economic Area.

Alsid store the personal data collected via the website for a period of 3 years counting from the last interaction with the User. Passed this deadline, Alsid will obliterate the entire User's personal in storage, except for the ones which are necessary to fulfill its legal or contractual obligations. The data shall in any case be deleted, at the end of the relevant limitation period.

The security and protection of the User's personal data

 

The security of personal data is among Alsid's priorities. Alsid engages in taking all the reasonable measures on both administrative and technical level to prevent any disclosure, use, alteration, accidental loss or destruction of personal data that a User provides.

The Privacy Policy alteration

 

Alsid may at any time update this Privacy Policy to adjust it to the possible new practices and service offers. In this case, the update's date concerning the Privacy Policy, will be updated and will point out to the day the changes were made. It is up to the Users to check out the Privacy Policy updates posted on the website.

Links directed toward third-party websites

 

While navigating accross the website, the User is likely to come across content that comprises links which are directed towards mobile applications or third-party websites. Alsid can neither access nor control the cookies or other functions used by mobile applications and/or third-party websites, also, these external mobile applications procedures are not governed by this Privacy Policy. Consequently, it is the User's responsibility to contact and/or directly consult the general conditions of Use and Privacy Statement of these mobile applications and/or these third parties’ websites, to obtain additional information regarding their personal data privacy protection procedures.

Reach Alsid

 

Broadly speaking, if the User has any questions or comments concerning this Privacy Policy, or on the way Alsid manage its information, he or she may contact Alsid using the following address: support@alsid.com.